FAQ

Getting started at CluckBet is simple and takes just a few minutes. Head to our homepage, click the sign-up button, and fill in basic details like your email, username, and a secure password. We don't require extensive personal info upfront, but you'll need to verify your email to activate the account. Once done, you can explore games or make your first deposit. Remember, we cater to crypto users, so no traditional bank details are needed unless you choose otherwise. If you run into any snags, our support team is available via live chat to guide you through.

New players at CluckBet get a warm welcome with our 300% deposit match bonus on your first deposit. This means if you deposit $100 worth of crypto, you'll receive an additional $300 in bonus funds to play with. It's auto-credited, so you see it right away in your balance. We also offer ongoing perks like level-up rewards as you progress through our VIP system. Keep in mind, bonuses come with wagering requirements, typically around 35x, to ensure fair play. Always check the terms for specifics, and remember, these are designed to enhance your sessions without guaranteeing wins.

Currently, CluckBet focuses on deposit-based bonuses, but we occasionally roll out no deposit codes through promotions or our newsletter. These might include free spins or small credit amounts to try games risk-free. To stay updated, sign up for emails or check our promotions page regularly. If a code is active, you'll enter it during registration or in your account settings. Note that any winnings from no deposit bonuses usually have wagering requirements before withdrawal. It's a great way to test the waters without committing funds upfront.

Deposits at CluckBet are instant and support cryptocurrencies like Bitcoin (BTC), Ethereum (ETH), Dogecoin (DOGE), Cardano (ADA), Ripple (XRP), and Tron (TRX). Choose your preferred method, scan the QR code or copy the wallet address, and send the amount—minimums start low, around $10 equivalent. Withdrawals are processed quickly, often within hours, to the same crypto wallet. We don't charge fees, but blockchain networks might. Ensure your account is verified for smoother payouts. If you need help, email support@cluckbets.com for assistance.

Wagering requirements mean you need to bet the bonus amount a certain number of times before withdrawing winnings. For example, our 300% welcome bonus might require 35x wagering, so a $100 bonus needs $3,500 in bets. This applies to bonus funds only, and different games contribute variably—slots often count 100%, while table games might be less. Track your progress in your account dashboard. It's a standard practice to prevent abuse and keep things fair. If you're unsure, our terms explain it clearly, or chat with support for personalized advice.

Absolutely, CluckBet is fully optimized for mobile devices. You can access our site directly from your smartphone or tablet's browser without needing an app—no downloads required. Games load smoothly on iOS and Android, with touch-friendly interfaces for slots, live dealers, and more. Whether you're commuting or relaxing at home, your account, bonuses, and support options are all there. We recommend a stable internet connection for the best experience, especially with live games from providers like Evolution Gaming.

CluckBet boasts a diverse library from top providers including Big Time Gaming, Evolution Gaming, JDB, Jili Games, NetEnt, NoLimit City, PG Soft, Play'n GO, Red Tiger Gaming, and SA Gaming. You'll find hundreds of slots with themes from classics to modern video options, plus blackjack, roulette, poker, and craps. Live dealer tables bring the casino floor to you. New titles are added regularly, so there's always something fresh. Crypto betting integrates seamlessly, letting you wager in BTC or ETH equivalents.

Yes, CluckBet operates under WLS B.V., with a sublicense from Curaçao Interactive Licensing (CIL) under Master Gaming License 5536/JAZ. This ensures we adhere to international standards for fairness and player protection. Independent audits check our RNG software for random outcomes, and we comply with anti-money laundering rules. While Curaçao licensing is common for crypto casinos, it provides a solid framework for secure operations. Players can game confidently knowing we're committed to ethical practices.

KYC (Know Your Customer) at CluckBet is straightforward and only required for withdrawals or as needed for security. You'll submit documents like ID, proof of address, and possibly payment method verification via your account portal. It usually takes 24-48 hours to review. This step protects against fraud and ensures compliance. If you're using crypto, the process is often lighter, but we still prioritize safety. Start early to avoid delays on your first payout—our team can walk you through it via chat.

If you encounter glitches like slow loading or login problems, first clear your browser cache and ensure you're using a supported browser like Chrome or Safari. For mobile issues, check your connection and update your device. Our games are tested for compatibility, but if something persists, reach out via live chat for real-time help. We also have an email option at support@cluckbets.com. Common fixes include restarting your session or trying a different device. We're constantly updating to minimize downtime.

We take responsible gambling seriously with tools like deposit limits, session time reminders, and self-exclusion options. Set these in your account settings to manage your play. If needed, we link to resources like gambling helplines. Our VIP program encourages balanced progression, and support can discuss cooling-off periods. Remember, gambling should be fun—never chase losses. We're here to support healthy habits.

CluckBet uses advanced encryption like SSL to safeguard your data and transactions. Crypto payments add an extra layer of anonymity and security. We never store sensitive wallet info unnecessarily, and our servers are protected against breaches. Regular security audits keep us ahead of threats. Your privacy is key—we comply with data protection laws and only use info for account purposes. Play with peace of mind knowing we're built for safety.